Terms of service

At Aberdeol (accessible from https://aberdeol.shop), protecting the privacy and security of our customers' personal information is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, how we safeguard it, and your legal rights regarding your personal data.

1. Information We Collect

When you visit or make a purchase from Aberdeol, we collect various types of information to process your order and provide you with an optimal shopping experience:

A. Personal Information You Provide directly

When you make a purchase, create an account, or contact our support team, we collect personal details including:

Contact Details: Full name, email address, phone number (+1 217-753-2960).
Billing & Shipping Address: Street address (2171 S 8th St, Springfield, IL 62703, US), city, state, postal code, and country.
Payment Information: Credit/debit card details, billing address, and payment confirmation details (Note: payment details are securely processed directly by our third-party payment gateways and are not stored on our servers).
Customer Support Data: Information you share when reaching out via support@aberdeol.shop.

B. Automatically Collected Information

When you browse our online store, we automatically collect certain technical information about your device and interaction with our website, including:

Device Details: IP address, browser type, operating system, device identifiers, and language preferences.
Usage Data: Pages viewed, products searched, time spent on pages, referral URL, and shopping cart actions.
Cookies & Tracking: Information collected via cookies, pixel tags, and web beacons to enhance site navigation and analyze web traffic.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Order Processing & Fulfillment: Processing transactions, shipping orders (within 3 to 5 business days), managing returns, and sending order/shipping status updates.
Customer Support: Responding to inquiries, resolving complaints, and processing requests under our Return & Refund Policy.
Store Optimization & Improvement: Analyzing website performance, user trends, and optimizing our overall shopping experience.
Marketing & Communications: Sending promotional materials, special offers, and store updates (only if you have opted in; you may unsubscribe at any time).
Security & Fraud Prevention: Detecting, preventing, and monitoring fraudulent activities or unauthorized transactions.
Legal Compliance: Complying with applicable laws, legal obligations, and legal requests.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your information only with trusted service providers essential for business operations:

Payment Processors: Secure third-party payment providers to complete transaction processing.
Shipping & Logistics Providers: Delivery services and shipping carriers to ship orders to your designated shipping address within 3 to 5 business days.
Technology & Hosting Partners: Web hosting, analytics providers (e.g., Google Analytics), and site optimization services.
Legal Obligations: We may disclose personal data if required to do so by law, court order, legal process, or governmental request.

4. Cookies and Tracking Technologies

Aberdeol uses cookies and similar tracking technologies to improve your experience on our website.

Essential Cookies: Necessary for the site to function properly (e.g., keeping items in your cart).
Analytical Cookies: Help us understand how visitors interact with the site so we can improve design and navigation.
Functional Cookies: Remember your preferences, such as language or region settings.

You can choose to disable or block cookies through your browser settings. However, disabling cookies may impact certain features or functionality on our website.

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or alteration. All transaction pages use SSL (Secure Sockets Layer) encryption technology to keep your data protected.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including fulfilling orders, handling potential returns (within the 30-day window), resolving disputes, and satisfying any legal or accounting obligations.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.
Correction: Request that we update or correct inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: Unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in the email or contacting us directly.

To exercise any of these rights, please contact us at support@aberdeol.shop.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by Aberdeol. We are not responsible for the privacy practices, privacy statements, or content of those external third-party sites.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe a minor has provided us with personal information, please contact us immediately so we can promptly delete it.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or regulatory standards. Updates will be posted on this page with an updated "Effective Date."

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our customer service team: