Shipping policy

At Aberdeol, we are committed to providing you with a reliable and transparent shopping experience. This Shipping Policy explains our processing times, delivery schedules, shipping costs, and policies regarding package delivery.

1. Shipping Costs & Delivery Time

We are pleased to offer Free Standard Shipping on all orders across the United States.

Order Processing Time: Orders are processed and prepared for shipment within 1 to 2 business days (Monday through Friday, excluding public holidays).
Shipping Transit Time: Once processed and dispatched, standard shipping takes 3 to 5 business days for delivery.
Estimated Total Delivery Time: You can generally expect your order to arrive within 4 to 7 business days from the date your order is placed.

2. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your unique tracking number.

Please allow 24 to 48 hours for tracking information to update on the carrier's system after receiving your confirmation email.
You can use the provided tracking link to check the progress of your shipment at any time.

3. Shipping Address & Order Changes

Please ensure that your shipping address is fully accurate before submitting your order.

If you notice an error in your shipping details, please contact us immediately at support@aberdeol.shop.
We will attempt to update the address if your order has not yet been processed or dispatched. Once an order is shipped, we are unable to modify the destination address.

4. Undeliverable & Returned Packages

If a package is returned to us due to an incorrect or incomplete address provided at checkout, or if it goes unclaimed, our team will reach out to you once we receive the returned parcel.

Re-shipping fees may apply if a package needs to be re-sent due to an incorrect address provided by the customer.

5. Damaged, Lost, or Delayed Shipments

Damaged in Transit: If your package arrives with visible damage or if the contents inside are damaged, please contact us within 48 hours of delivery at support@aberdeol.shop with photos of the damaged item and packaging. We will assist you with a replacement or full refund under our Return & Refund Policy.
Shipping Delays: While we strive to meet all estimated delivery times, carrier delays caused by extreme weather, peak holiday seasons, or unforeseen logistical events may occasionally occur.